Frequently Asked Questions

Here you will find answers to most common questions that are asked. If you can't find an answer to your question please call 724-984-8958 or email centsiblemoms@atlanticbb.net and I'll do my best to anwer any question you have.


How do I become a seller?
Register to become a consignor on this site (you can click HERE to register now).

If I was registered to consign for a prior sale, do I have to register again?
Yes, you must register for every sale you want to consign in. You will keep the same consigner number for each sale you participate in. If you have consigned in the past sales you will register under returning consigner and login (or click HERE now to do so).

What is the registration fee for?
The registration fee helps us to cover our costs for the lease of the building, insurance, racks, other sales materials and advertising. We make it convienent for you by deducting this fee from your final commission check instead of requiring it up front.

When do I drop off my items?
You will drop off your items during the "drop off" times. Please refer to the sale schedule found under the dates and times section. Please allow enough time in your schedule at drop off to have your items checked in and to place them in their appropriate locations on the sales floor.

Can someone else drop off my items for me?
Yes, anyone can drop your items off but make sure that if you are not dropping your items off you print the Recall Waiver and the Consignor's agreement and have them signed. The person dropping your items off needs to bring these forms signed by you and also make sure they know your consigner number so they can sign you in.

Will all of my items be accepted?
We will be screening items very closely as to maintain the quality of the sale. Please don't be offended if we ask you to take back some of your items. It is often easy to miss a stain or tear when you are getting your items ready at home. We want to make sure our sale is known for having the best quaility in used merchandise. We will also be checking to make sure your clothing items are for the appropriate season. Please see the Items accepted page for further information.

What happens to my unsold items?
You will have the option of picking up all your unsold items or having them donated. You will choose if you want to donate the items and mark your tags accordingly while preparing your tags for the sale. If you are donating your items you will need to do nothing more after dropping your sale items off except wait to receive your check in the mail! If you choose to pick your unsold items up then please refer to sale dates and times  and instructions.

How do I attend the Consignor's presale?
If you are a registered consignor, you will receive an armband when you sign in at drop off. For this reason it is important that you sign in or have the person dropping your items off sign you in. You will need this armband to get into the presale. Only one arm band will be issued per consignor number.

Can I bring anyone with me to the presale?
No one is permitted to shop the presale except the volunteers and consignors. You must have an armband to enter the sale. It is important that we keep it fair to those who have earned the right to shop at the presale by not allowing uninvited guest. However, we want to make your shopping experience comfortable and we know that it is helpful to have someone help you watch your children while you shop, therefore we will only permit ONE family member with each consignor or volunteer. Please do not bring friends.

Will I get my hangers back?
Hangers from your sold items will not be returned to you, but keep in mind that you will be given the hangers from the items you purchase at the sale, as well as hangers from your unsold items. We usually end up with a small amount of hangers at the end of each sale which we make available to our consignors for free at pick up on a first come, first served basis. You can also buy childrens hangers cheap at Wal-Mart or $ stores. You can also ask some of your local retail stores or dry cleaners, sometimes they have extras that they will give to you free. Also, check craigslist.

How do I price my items?
PRICE TO SELL YOUR ITEMS! For tips on pricing see our Pricing Tips section. If you choose to allow your items to be sold at 1/2 price on the last day PLEASE do not overprice your items to compensate for the 1/2 price sale. We have more shoppers willing to pay full price on the first day or two of the sale, so doing this will hurt your chances of getting your items sold. Also keep in mind that department stores have great sales racks daily. Please do not price items higher than what someone can get it for brand new. Be realistic and ask yourself what you would be willing to pay if you were the customer.

How can I shop before the public?
Every consignor is given the opportunity to shop before the public at the presale. However, if you want to be absolutely one of the first to shop the sale, then you need to volunteer and sign up as a sale worker. Sale Workers are given the opportunity to shop during the Volunteer presale, which takes place 1-2 hours prior to the consignor presale.

Will dressing rooms be available?
No, so you may consider bringing a tape measure and your child's sizes and measurements with you.

Will shopping baskets be available?
Yes,  there will be a limited number of large bags available for you to use while shopping. However, unless you opt to purchase the bag during check out you will need to turn the bag in before leaving. We do however suggest and permit you to bring along your own bag, laundry basket, tote or other means of transporting your bought items home.

What if I lose my consignor check? Can I get it re-issued?
Yes, if you lose your check, we will issue a replacement check, but we may have to deduct $30 to cover bank fees we are charged for cancelling your original check.